The assessment traced our evening cutoff misses to a single staging lane that looked orderly on paper. We still wish the findings pack had included more weekend-shift observations, but the weekday maps alone gave our supervisors a shared picture to argue from.
Client stories
Evidence from depots and feeder routes
Comments below name the engagement and the constraint each team was trying to resolve.
Focus Routehub walked the pier handoff with our drivers instead of asking for another spreadsheet. The annotated bay diagram is taped above our dispatch desk.
Empty-mile patterns on two inland lanes only became obvious after three quarters of the same chart style. The review meetings are short; the route changes stuck.
We already had WMS exports. What we lacked was agreement on which shortage signals deserved a morning call. Their setup week forced that conversation, and the clipboard checklist survived the first festival rush.
Extended note: southern grocery cutoff recovery
A wholesale grocery distributor serving Phuket and nearby provinces hired Focus Routehub for a Distribution Visibility Assessment after three months of missed evening cutoffs. Gate books showed trucks arriving on time; staging photos showed cartons waiting for mixed chilled and ambient release.
Over twelve days we mapped put-away to dock-door assignment for the top eighty SKUs and sat with supervisors during two peak outbound windows. The findings session centered on one staging lane that absorbed chilled crates without a separate probe check. Within a month the client split that lane and shortened average dwell on those lines—without changing carriers.
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