Process
From scope call to floor-ready charts
Every monitoring engagement follows the same cadence so supervisors know when we will be on site and when findings arrive.
1. Scope call
Confirm depots, lanes, chilled vs ambient mix, and which logs you can share for the last 60–90 days.
2. Document pass
We chart rough dwell and exception patterns before arriving, so site days focus on verification and blind spots.
3. Peak-window walks
Escorted observation during outbound rushes—dock queues, staging lanes, and gate books included.
4. Findings session
Annotated maps and exception charts reviewed with operations leadership, then left as a written handoff.
